Privacy Policy 

1. Who we are:

Our website address is:

We are TCM blog, this blog is run by GinSen London. By becoming a Traditional Chinese Medicine (TCM) Blog member and registering with our website for either information, products or services, you are agreeing to share information you have provided to us and our partners in order for us to provide services to you.


2.1 Information we hold

Traditional Chinese Medicine Blog ( TCM Blog ) holds the following details about you:

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

When you leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment

Personal information about who you are, such as your name, address, telephone number, email address and date of birth

Details of when you contact us and when we contact you

For the administration of our services to you, it will be necessary to collect and process information which the Data Protection Act defines as “sensitive” (such as health information) either at the point of joining or when a case is raised. In such cases, we will always explain what information we require and why it is needed. Such data will always be processed and stored securely

Information collected using cookies stored on your device(s) about your use of our online websites

You can edit and update your membership information at any time by logging in and updating your details

2.2 How we use your information

The main uses of your data are:

To provide you with the services we are able to offer when you request assistance.

To communicate with you about updates on the blog

To send you details of products, services and special offers that we think will be of interest to you, including of other carefully selected organisations, where you have agreed to receive these.

To carry out market research. We will always seek your consent first if we ever wish to use your sensitive personal information about health matters for market research purposes.

To track and analyse activity on our website

Sometimes, we may use the information we hold about you to develop aggregated and anonymised information and statistics for the purpose of monitoring the usage of our services. This helps to develop new services. Such aggregated information may be shared in an anonymised format with third parties but it will never include information that can be used to identify any individual.


3.1 Sharing your details

To run Traditional Chinese Medicine Blog we may share your information with others, both inside and outside Ginseng Ltd.

This might mean sharing your information:


3.2 Within Other GinSen Clinics

Information about you and any products you hold with us may be used within GinSen for all purposes necessary for performing our contract with you and for:

Assisting in verifying your identity

Assessing risks

Understanding your requirements

Developing, testing, researching and improving products and services

Marketing products and services we believe may be appropriate to you

Training and business analysis

Legal and regulatory compliance

Preventing or detecting financial crime

Complaints handling

Improving customer service

We may also need to give information to third parties where we are required or permitted to do so by law.


4.1 How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

5.1 What rights you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.


6.1 Security of your personal information

Traditional Chinese Medicine Blog takes your privacy very seriously and has a range of policies, processes and technical measures in place to safeguard your personal information. We endeavour to protect all information we hold about you by ensuring that we have appropriate security measures in place to prevent unauthorised access, the information is lost, destroyed or damaged. For instance, we conduct audits to monitor our compliance with Information Security and data protection requirements.

In the usual course of our business, we may use third-party organisations called “data processors” to support the essential delivery of our services. This may be to support IT systems in which your information is stored, or for the purposes of allowing recurring payments, debt collection, transportation and storage of information and confidential destruction.

Where a third party “data processor” is used to do things on our behalf, we ensure that they operate under contractual restrictions with regard to confidentiality and security, in addition to their obligations under the Data Protection Act.

The personal information you provide to us is kept for as long as is reasonably necessary. We have implemented appropriate security to protect the personal information you disclose to us from loss, misuse, unauthorised access, disclosure, alteration and destruction.

6.2 Email

Communications in connection with our site may be sent by email. For ease of use and compatibility, communications other than payments will not be sent in an encrypted form unless you require it and provide the certification to enable us to communicate with you in that way. Email unless encrypted is not a fully secure means of communication.


5.1 Keeping your information up to date

From time to time you may need to update your contact details and if you pay for other people on your membership you can do this on their behalf. If you’re registered on our website you can update your contact preferences by logging in.


5.2 Subject Access Requests

In line with principle 6 of the data protection act 1998 you can ask for the information that we hold on you. For a Subject Access Request to be valid, we must receive this in writing and we have 40 calendar days to respond to your request.

5.4 Marketing

To help us to identify products and services that we believe may be of interest to you we may occasionally write to you. The identification of these products or services may be based on products you hold with us or on activity carried. If you do not wish to receive information on products and services by letter, telephone or email, or any combination of these, you can write and tell us at any time.

We will never sell your information, share or give any information to external companies for their own marketing purposes.

If you wish to change any permissions you have given for us to contact you with details of products, services and special offers that we think will be of interest to you, including of other carefully selected organisations, you can unsubscribe by either using the unsubscribe link featured on emails or by sending a letter of request to.

157 Kings Road,


6. Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


7. Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Learn how to remove all cookies for your browser type here

Finding out more

If you have questions about our services or our use of information about you, you should call us or write to us so that we do our best to help.

Our Email